Delete Your CallSec Account
We respect your right to delete your account and all associated data. Below are the available methods.
Method 1: In-App Data Wipe
You can immediately delete all local data from within the app:
- Open CallSec → Menu → scroll to bottom
- Press and hold the Wipe button for 5 seconds
- All local data (messages, encryption keys, credentials) will be permanently deleted
Method 2: Contact Your Administrator
CallSec accounts are managed by your organization administrator. To request full server-side account deletion:
- Contact your organization CallSec administrator
- Request account deactivation and data deletion
- The administrator will remove your account from the server within 48 hours
Method 3: Email Request
If you cannot reach your administrator, email us directly:
- Send an email to info@callsec.si
- Subject: Account Deletion Request
- Include your display name or any identifying information
- We will process your request within 30 days
What Data Is Deleted
Upon account deletion, the following data is permanently removed:
- User account and profile information
- All messages and media (end-to-end encrypted, server has no access to content)
- Device registrations and push notification tokens
- Call history metadata
- Encryption keys and session data
This action is irreversible. Once deleted, your data cannot be recovered.
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